This is one of those head-scratching moments where you wonder how some corporations can become so large that they lose all their humanity.
I just read the story of Brittani Norris, who tragically died in a car accident only a few weeks before graduating from college. Like most students she had accumulated student loan debt. But you would think that for the rare occasions when students die Citibank could just forgive the debt.
Instead they hounded Brittany’s parents for 3 years for repayment of the debt.
According to a note from her parents, “Our family is lucky. After more than three years of pleading with Citibank, we started an online petition - With the help of friends, SignOn.org, and so many others, our petition spread fast. And once Citibank started to feel public pressure, they called us and agreed to forgive Brittani’s student debt.
But what about all the other families in this situation? No one should have to go through this kind of ordeal. And we know we’re not the only ones who have had this experience with Citibank and other big banks.
Citibank received a taxpayer bailout, while most families get no help when they need it most. Citibank should institute a policy of student loan forgiveness when a student dies and stop going after family members.”
The Norris family is collecting signatures and asking that Citibank institute a policy of loan forgiveness when a student dies, rather than going after family members.
If you would like to sign the petition you can do so by clicking here.